I don't know about y'all,but for the most part I cannot stand inept customer service reps. Here's a recent short...
Backstory:
Ordered DSL. Installed it. It didn't work. Hemmed and hawed about calling tech support because of one reason or another. Called to cancel, got threatened with cancellation fee. Decided to keep the damned thing. Damned thing still didn't work. Still got no tech support. Realized that the bill was equal to the cancellation fee and said fuck that. Called to disconnect service. Got some yutz on the phone.
Backstory:
Ordered DSL. Installed it. It didn't work. Hemmed and hawed about calling tech support because of one reason or another. Called to cancel, got threatened with cancellation fee. Decided to keep the damned thing. Damned thing still didn't work. Still got no tech support. Realized that the bill was equal to the cancellation fee and said fuck that. Called to disconnect service. Got some yutz on the phone.
Now:
Yutz: "Miss, I would like to ask you why you would like to disconnect service."
Obnoxious: (not wanting to admit my own procrastination caused my current situation) "I'd rather not discuss it, suffice to say I'd just like it disconnected."
Yutz: "Ok Miss, just give me a moment while your account information loads."
Obnoxious: "Ok."
Yutz: "While we are waiting for your account information to come up, you can take this time to tell me why you would like to disconnect your service."
PREGNANT PAUSE...
Obnoxious: "Because the modem doesn't vibrate and I can't fit it up my ass. Now, please disconnect the fucking thing without any other questions before I get angry."
SILENCE...
Yutz: "Yes Ma'am."
Yutz: "Miss, I would like to ask you why you would like to disconnect service."
Obnoxious: (not wanting to admit my own procrastination caused my current situation) "I'd rather not discuss it, suffice to say I'd just like it disconnected."
Yutz: "Ok Miss, just give me a moment while your account information loads."
Obnoxious: "Ok."
Yutz: "While we are waiting for your account information to come up, you can take this time to tell me why you would like to disconnect your service."
PREGNANT PAUSE...
Obnoxious: "Because the modem doesn't vibrate and I can't fit it up my ass. Now, please disconnect the fucking thing without any other questions before I get angry."
SILENCE...
Yutz: "Yes Ma'am."
3 comments:
If you use enuff lube i think it may fit. Not that ive tried.
Working in the tech support field, I can certainly sympathize with you. It can be quite frustrating when something doesn't work and the people who are supposed to "help" you either make you feel stupid, or just end up wasting your time. LOVED the conversation...
I didn't think of that...all the customer service I call nowadays seems to be out of the country especially when my issue is complicated.
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